Daniel Moncayo

Education

2020-2022 Brigham Young University - Idaho, Rexburg, ID

2016-2018 Queensborough Community College, Queens, NY

January 2022 - March 2022 PricewaterhouseCoopers, Salt Lake City, UT

November 2018 - August 2020 Costa Vida, Salt Lake City, UT

Trained employees to increase efficiency and improve customer service. Alongside staff reduction, the new training resulted in payroll savings of $6,000 monthly while increasing customer satisfaction.
Designed a cleaning system that led the store from near-failing food safety standards to the leader in the region (101 stores) with nearperfect scores.
Hired and managed 30 employees to achieve service and production goals. The team received regional sales awards for 11 consecutive months

January 2016 - November 2018 Uber, New York City, NY

Attained VIP status by maintaining a customer score above 4.9/5.0 over 5000 rides. VIP status boosted ridership and compensation.
Worked 8 to 14 hours a day for 6 days a week to meet sales goals.
Built relationships through client engagement resulting in 5 permanent, exclusive clients. Permanent clients doubled revenue by year end.

Started a cosmetic retail business where I participate in decisions such as: investments in new products or hiring new employees.
Created a professional spreadsheet in excel for inventory. Where can analyze around 6000 products in a faster and more understandable way.
Conducted independent research on cosmetics suppliers to get best brands, variety on products on affordable make up for consumers.

Fluency in the Spanish language, including the ability to read, write, and speak.
Accelerated study in associate program certificate in recognition of completion of Degree requirements.
Created a musical group with years of experience in pop, rock, blues and own songs.
Play all kind of sports with a skills gained for soccer with experience since 10 years old.